Our shipping tips:All our products are FREE SHIPPING ON ALL ORDERS.
All orders are processed within 3 business day of the purchase and normally shipped within 1-3 business days.
Estimated Delivery Time
- Delivery Time 7 – 10 days: United States, Australia, Austria , Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Gibraltar, Great Britian, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, Spain, South Korea, Sweden, Switzerland
* Shipping time excludes clearance/customs delays (if applicable)
** Shipping times may also be subject to delays due to the current Covid-19 crisis.
Our refund policy lasts 30 days, and only covers defective items or items damaged in transit. If 30 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.
Returns and refunds
Refunds & Exchanges
To be eligible for a refund or exchange, you must first email us within 15 days of receiving your order and include pictures of the damaged items. Upon receipt, we will send out a replacement if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
Choosyou is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Choosyou will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.